Money, benefits and direct payments
There are many other organisations that can offer information, advice and guidance around money matters and direct payment support. You find these organisations here on Staffordshire Connects.
For example, Citizens Advice offers a range of free advice services to help you find a way forward, whatever the problem. They provide independent advice on:
- consumer rights
- family matters
- housing and homelessness
- welfare benefits
- tax credits
You can find your local branch, by using the citzens advice search tool.
Please note: Due to the coronavirus, some groups, services and activities may have changed how they operate. Please check websites, ring, email or contact the service via social media if you would like to find out what support is available.
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Are you over 70, have a pre-existing health condition or pregnant?
If you are staying at home because you have Coronavirus symptoms, you are over 70, have a pre-existing health condition or you are pregnant and you do not have friends, family or neighbours who can help you, we are here.
The county council can arrange to supply you with emergency food and care.
Please call our emergency helpline on 0300 111 8050.
Community Help Points - Coronavirus Support
There are a number of community help points across the County that can offer help and support. They can also signpost to other support groups.
Please see our list of Community Help Points to find one in your local area
I want to know more about Direct Payments
Are you eligible to receive social care support? Are you eligible to have some or all of your social care support paid for? If so, you could arrange the care services yourself, through Direct Payments.
A direct payment is when your personal budget is paid directly to you to buy your own care and support in line with your assessed needs.
It allows you to have more choice and control over your life by enabling you to make decisions about how your care is delivered.
More information about direct payments and how to arrange this can be found on the Staffordshire County Council website.
I am looking for support with Direct Payments
By clicking on the menu above, you can find a range of organisations offering support around direct payments that can help with:
- Payroll for when you employ a personal assistant
- Managing your account for direct payments
- Recruiting a personal assistant
- Arranging a disclosure and barring service check (DBS)
I want to know more about pre-paid cards for Direct Payments
If you eligble for a direct payment, a prepaid card can be loaded with your payment for your care services.
You can use it to purchase the goods and services to meet your assessed social care needs as set out in your care plan or support plan.
More information about pre-paid cards and how to arrange this can be found on the Staffordshire County Council website.
What help is there to employ a Personal Assistant?
If you are getting direct payments and wish to emply a PA, you may find our direct payments section above useful. Here, you can find a range of organisations offering support and that can help with:
- Recruiting a personal assistant
- Arranging a Disclosure and Barring Service check (DBS)
- Payroll, pension and insurance.
- Managed accounts.
For further guidance and information on employing a personal assistant (PA) or communicator guide, please see the Staffordshire County Council website.
I want to know more about benefits
Knowing what benefits you may qualify for is important so that you do not miss out on the help you may be entitled to.
There are a number of benefits available to support people who find themselves in the unfortunate position of being out of work or unable to work because of illness, injury or disability.
Some benefits are also available to people working in lower paid jobs or who have dependents who need extra support.
For more information about benefits visit the GOV.UK website