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Money, benefits and direct payments

Citizens Advice offers a range of free advice services to help you find a way forward, whatever the problem. They provide independent advice on:

  • consumer rights
  • debt
  • employment
  • family matters
  • housing and homelessness
  • immigration
  • welfare benefits
  • tax credits

You can find your local branch, by using the citzens advice search tool.

There are also other organisations  that can offer information, advice and guidance around money matters. You find these organisations here on Staffordshire Connects.

I want to know more about Direct Payments?

Are you eligible to receive social care support? Are you eligible to have some or all of your social care support paid for?   If so, you could arrange the care services yourself, through Direct Payments.

A direct payment is when your personal budget is paid directly to you to buy your own care and support in line with your assessed needs.

It allows you to have more choice and control over your life by enabling you to make decisions about how your care is delivered.

More information about direct payments and how to arrange this can be found on the Staffordshire County Council website.

I am looking for support with Direct Payments?

By clicking on the menu below, you can find a range of organisations offering support around direct payments that can help with:

  • Payroll for when you employ a personal assistant 
  • Managing your account for direct payments
  • Recruiting a personal assistant  
  • Arranging a disclosure and barring service check (DBS) 


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