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Keeping safe

Concerned about a child?

During difficult family times everyone has a responsibility to protect children from future harm. You can find further information on our Staffordshire Safeguarding Children Board website. 

If you think someone is being abused or you think their safety is at risk, then it is important to report your concerns. You must never assume that somebody else will recognise and report what you have seen or heard.

How do I report concerns about a child?

Phone: 0800 1313 126 (free from a landline)

Monday - Thursday 8:30am - 5pm (excludes bank holidays)
Friday: 8:30am - 4:30pm

Call: 0345 604 2886 at any other time.

Where a crime has been committed or if you're worried about someone's immediate safety, contact the Police by dialling 999.

The joint Stoke-on-Trent and Staffordshire Safeguarding Children Partnership is responsible for delivering a system that protects children, especially the most vulnerable across Stoke-on-Trent and Staffordshire.  For more information, including its priorities and responsibilities, please see the Staffordshire Safeguarding Childrens Board website

Reporting abuse of an adult

If you think someone with care and support needs is being abused or neglected, it's important to report it to us. Remember, suspicion is enough.

To report concerns about an adult please:

Phone: 0345 604 2719
Monday - Thursday 8:30am - 5pm (excludes bank holidays)
Friday: 8:30am - 4:30pm

Call: 0345 604 2886 at any other time.

If it is an emergency and someone is seriously hurt, or the abuser is still with the adult and they are in immediate danger ring the Police on 999.

For further guidance on reporting abuse of an adult please see the Staffordshire and Stoke on Trent Partnership Adult Safeguarding Board website.

Further information:


CEOP logo

CEOP – for further information if you are you worried about online sexual abuse or the way someone has been communicating with you online


Childline provides information, support and advice on a range of issues, including, bullying, sexting, abuse, safety and the law.

The Children's Society

The Children's Society

The Children's Society - We listen. We support. We act. Because we believe no child should feel alone. 

Internet Matters

Keeping children safe in education - statutory guidance

NCB - National Children's Bureau

National Children's Bureau logo

NCB is a charity that works collaboratively across the issues affecting children to influence policy and get services working together to deliver a better childhood.

New Era

New era logo

New Era is the new holistic Domestic Abuse (DA) service operating across Staffordshire and Stoke on Trent from 1 October 2018.

Offering help to all those affected by domestic abuse in Staffordshire or Stoke-on-Trent, New Era provides free and confidential support for victims, perpetrators and their families.


NSPCC Learning logo

NSPCC provides information on safeguarding children and child protection.

Safer Places Scheme - Stoke on Trent and North Staffordshire

Safer places logo

Safer Places Scheme - Stoke on Trent and North Staffordshire - This scheme is open to people with a disability or vulnerable condition aged 14 or over. 

Stoke-on-Trent and Staffordshire Children's Board


The Stoke-on-Trent and Staffordshire Children Board (SSSCB) is the key statutory mechanism for agreeing how local organisations will co-operate to safeguard and promote the welfare of children and young people living in Stoke-on-Trent and Staffordshire.