The EHC Hub can be accessed here.

See Hub Guidance - Registering Guidance on how to register an account on the Hub.

The following gives an overview of the screens and processes available within the My account section of the EHC Hub.

Within the Account Settings section you can manage your EHC Hub user account and change your profile information, your password, as well as manage the email addresses attached to your user account. 

To access this area of the hub, click the "Account Settings" option found on the left hand side of  the EHC Hub menu.   This will open the My Account screen.

Your user status will dictate which settings you have.  

The update profile section of the My Account screen enables you to make changes to your profile information.  Note that both internal and external users of the Hub can see the information you record against your profile.

Make changes to your profile information in the fields provided. Once you have amended the information click to confirm the changes.

Please note: fields marked with a red * are mandatory for completion before you can update a record.

Should you need to change your password in the EHC Hub, click the Change Password option on the My Account sub-menu.  This will open a new Change Password screen.

Enter your current password and confirm your new password in the fields available then click "Change Password" to make the change to your password.

Please note: All fields on this screen are marked with a red * and are therefore mandatory. 

Here you can manage the email accounts that the EHC Hub holds to contact you. To access this area click Manage Email Accounts from the My Account menu.  This will open the manage email accounts screen.

To add an other email account, enter the details of the account in the add new email account field provided, then click "add".  The hub will send a message with a validation code to this email address. Please note you cannot add or invite other users - the email addresses within this section must be for your use only.

You will receive an email from Staffordshire EHC Hub.  Please check the email you supplied and copy the validation token code. 

Please note you may need to check your Junk or Spam email folder.

Once you have the validation code return to the Manage Email Accounts screen.

The new email address will now be available. To complete the registration click "Validate"  this opens a new Validate Email screen.

Enter the validation token that the system sent to the new email address and click "validate", this will send a further message to your email address to confirm that the account has been validated.

Should you need to you can resend the validation token by clicking "resend token"

Should you need to delete an email address click "delete".