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- Open Monday to Friday, 9am to 5pm, excluding Bank Holidays.08007318470 08007318470
- See website for drop-in times for each location.Advice HouseCheapsideHanleyStoke on TrentStaffordshireST1 1HL0800 144 88 48 - National Advice line (Mon-Fri, 9am-5pm - free to call) 0800 144 88 48 - National Advice line (Mon-Fri, 9am-5pm - free to call) 0808 278 78 76 - North Staffs Advice line (Mon-Fri, 9am-5pm - free to call) 0808 278 78 76 - North Staffs Advice line (Mon-Fri, 9am-5pm - free to call) 0808 278 7951 - Cheadle Advice line (Mon-Fri, 9am-5pm - free to call) 0808 278 7951 - Cheadle Advice line (Mon-Fri, 9am-5pm - free to call) 01538 373 068 - Leek Advice line (Mon, Tue, Thu, 9am-12pm - local rate) 01538 373 068 - Leek Advice line (Mon, Tue, Thu, 9am-12pm - local rate) 01782 201 234 - Reception for all offices - no advice will be given on this number. 01782 201 234 - Reception for all offices - no advice will be given on this number. 01782 408625 - Debt team (leave a message and a debt adviser will call you back) 01782 408625 - Debt team (leave a message and a debt adviser will call you back) 01782 407 968 - Immigration helpline (Tue, Thu, 9.30am-11.30am) 01782 407 968 - Immigration helpline (Tue, Thu, 9.30am-11.30am)