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Help with using Staffordshire Connects

How to create a listing for Staffordshire Connects*

  • When you have signed in, to create or amend a listing go to the icon on the dashboard called 'create and edit your listings'
  • Click on: +Create new directory record (if you have existing listings you will also see them listed here to edit)
  • Enter all the details you want to share, then press save and submit.
  • Your listing will then be checked and made live by the Staffordshire Connects team.  
  • You may find your orgnisation / group is already listed on our site, please contact us if you would like to request access to update it.  

* Childcare Providers only - you do not need to create a new listing as it has already been created / provided to us by Ofsted (or we have created it for you).

So all you need to do is to request access and amend it. To do this go to the dashboard:

  • At the top of this page you will see a box called 'Enter you keywords'.
  • Input the name/ partial name of your provision (i.e a childminder could input their surname) and click search. Or you could also input ypur postcode in the ' Enter you town/ postcode' box also at the top of the page.
  • Any related records will be listed, once you have found yours click on the name to see the information, and then scroll down to the bottom and click Apply here .
  • Your request will then come to our team for approval and we will advise you how and when to make changes to the listing.

If you need any further support, please contact us for support     

Help with registering for an account on Staffordshire Connects

Please see the Staffordshire Connects user guide under the downloads section for help with: 

  • How to register for account
  • How to sign in and reset your password  
  • How to create a record
  • How to edit a record

Please note, when registering for an account you will only have 15 minutes from when a message is sent your email address to register your account. You must also keep the window open while waiting for the message in your email box. 

If you need any further support, please contact us for support     

How to search for a listing on Staffordshire Connects

The search bar lets you search by:

  • Category - use this if you know the type of results you want to find

  • by Keywords - type one or more words to describe what you are looking for (e.g. housing)

  • by Location - use this to find results which serve your location. Try a placename or postcode (KT1 2DW or CR1) etc.

Further advice on keyword searching

Typing in a word or a few words into the Keywords box brings you back all entries that contain at least one of the words you have entered. 

You can also use special characters to limit your results more closely.

The plus sign (+) before a word means that each of the results must contain that word, so the example search below brings back only records results containing both of the words housing and advice, for example:

+housing +advice

Using double quotes (") around your search words brings back only results that contain those words as an exact phrase, for example:

"badminton club"

How to use search filters

Once you have your search results, you can narrow it down further by selecting one or more of the search filters. These are displayed in a list to the left of your results.

The filters allow you to limit results by subject area (such as 'Money Matters'), and by user group (such as 'Carers') and so on.

How to sort your search results

You can change the order of your search results:

  • by relevance (i.e. the best match to your search)
  • alphabetically (i.e. in A-Z order of title with numbers first)
  • by distance (only if you have done a full postcode search)

Look for the grey boxes that appear above your search list. The ability to search your results will depend on the type of search you are trying to do and how much you information you have added to the keywords box.  

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