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    Citizens Advice consumer helpline

    Contact the Citizens Advice consumer helpline if you need help with a consumer problem. The helpline adviser can: give you practical and impartial advice on how to resolve your consumer problem tell you the law which applies to your situation pass information about complaints on…

    Communities Against Crimes of Hate (CACH)

    CACH (Communities Against Crimes of Hate) is an organisation set up in Staffordshire to help victims of these sorts of incidents.   Any incident or crime that is thought might be motivated by the victim’s ‘difference’ can be reported to CACH (pronounced ‘catch’).   We…

    Doorstep Crime - tip off line

    Rogue traders cause problems for residents, particularly those who are elderly and vulnerable. They are often referred to as 'cowboys' and pose as: Property maintenance workers Gardeners Builders Rogue traders work is usually substandard, grossly inflated prices and often target the vulnerable or elderly in the community. Staffordshire County Council Trading…

    Friends Against Scams

    Become a Friend Against Scams and take a stand against scams with free online training and information. Become a Scam Marshal and take an active role in helping increase awareness and send scam mail to the NTS Scams Team so it can be investigated. Friends…

    Report a loan shark

    Loan sharks are illegal moneylenders who often charge very high interest rates. You can check if a company is authorised to lend money and report loan sharks anonymously. Check if a lender is registered You can search the Financial Services Register for companies and individuals…

    Report a Scam - Action Fraud

    Action Fraud is a national reporting centre to report fraud or if you have been scammed, defrauded or experienced cyber crime. The service is run by the City of London Police working alongside the National Fraud Intelligence Bureau (NFIB) who are responsible for assessment of the reports…

    Staffordshire County Council Public Protection

    Staffordshire Trading Standards provide guidance to Staffordshire businesses and consumer protection. Ensuring a safe, healthy and secure environment, protecting vulnerable adults. Since 2016 Staffordshire Trading Standards have installed 6 call blockers to protect older and vulnerable pople, so far 714 nuisance calls have been blocked, and we operate…

    Staffordshire Victim Gateway

    Staffordshire Victim Gateway is a free and confidential service that provides information, advice, or practical and emotional support, to all victims of crime in Staffordshire, even if you haven’t reported the crime to the police. We understand that being a victim of crime can be…

    Stoke Safer Places Scheme

    The Safer Places scheme provides a temporary network of organisations throughout the City who provide assistance and support to people who feel uncomfortable or scared for any reason whilst out in the community.  The scheme is open to people with a disability or vulnerable condition…

    Tamworth Street Angels Information about this organisation is provided by Support Staffordshire

    Information about this organisation is provided by Support Staffordshire
    Tamworth Street Angels is a faith-based group committed to providing a safe presence in the town centre on weekend nights.
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