Help to Claim Service - new claims for Universal Credit
Our Help to Claim advisers can help you with the early stages of your Universal Credit claim. You can talk to them on the phone, or online over chat.
Our advisers can help you:
-
work out if you can get Universal Credit
-
fill in the Universal Credit application
-
prepare for your first Jobcentre appointment
-
check your first payment is correct
Who to contact
- Contact Name
- Help to Claim Helpline
- Telephone
- 0800 144 8 444 0800 144 8 444
- Website
- Gov.uk website - universal credit
- Scan to visit this website
- Notes
Ask for a translator if you need to get advice in a different language.
Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0800 144 8 444
Webchat available.
Where to go
- Notes
No face to face service.
Availability
- Referral required
- No
- Other notes
Service covers England and Wales.
DBS Checks
- Have staff or volunteers been DBS (CRB) checked?
- No