Home Instead Senior Care - Newcastle under Lyme & Stoke-on-Trent

We provide service to our clients every day of the year, including bank holidays.

Care that's tailor made to your needs

Letting someone provide care for you at home can be a very personal experience. That’s why we set the bar extremely high with regards to the standard of care we deliver.

Providing a flexible, cost-effective option

At Home Instead Senior Care, we provide personalised home care for older people that is dignified, reliable and relationship-led. We believe that everyone is different and that’s why we don’t offer a ready-made package solution but help that is tailored to your needs and will adapt as your needs change. From companionship, to personal care, dementia care and home help, our wide range of home care-services can help you to remain living happily at home. We want to make your experience stress-free and that’s why we provide a cost-effective solution with prices that are easy to understand and manage, to give you more control.

Building a relationship with your CAREGiver

Rigorous selection

Our CAREGivers are carefully selected to match the personality of the person they will be visiting. We choose people for their enthusiasm, friendliness, warmth and empathy as well as their range of interests above their professional background. This is what helps to build a relationship with the person they care for and their family.

All our CAREGivers undergo extensive background checks and are given high-quality training to give them the confidence, knowledge and skills to care for older people.

Continuity of care

Our care services are relationship-based. Matching a CAREGiver to you ensures that you’ll see the same person every time. Your CAREGiver will get to know you as you’ll get to know them. This proximity allows them to spot anything unusual and help prevent illnesses or accidents more easily.

It is usual for our visits to last at least one hour to ensure our CAREGivers are not rushing and take the time to look after you. We also keep a family notebook to ensure family members know how their loved one is doing, which is especially useful if they don’t live nearby.