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Age UK - Telephone friendship service

Free friendship calls for the over-60s

Call in Time is a national service where a volunteer befriender will phone an older person at an agreed time for a chat.

The older person is matched with a befriender who has similar interests, who will provide friendly conversation and companionship on a regular basis over a long period of time.

Not having someone to talk to regularly can be lonely and isolating, particularly if you're used to sharing your home and time with others. A friendly, weekly, 30-minute chat on the phone can make all the difference.

While we're waiting to find a suitable match, we carry out regular, short Good Day Calls with them, to bridge the time gap.

How to sign up

Call the team on 0800 434 6105

How does the service work?

The service follows a straightforward process.

  1. You sign up and register interest.
  2. We assess your profile (or the older person you're referring)
  3. We match up with a suitable volunteer
  4. We then connect the volunteer to begin weekly calls

Who to contact

Contact Name
Age Uk
0800 434 6105
Age UK

Please see the Age UK website for a list of frequently asked questions about the service.

The Age UK Advice Line is a free, confidential, national phone service for older people, their families, friends, carers and professionals, which is open 365 days a year (8am-7pm). If you're feeling lonely or need some practialy help and support, please call us on 0800 055 6112.

Last updated: 23 Feb 2021
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