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Talk to us any time you like, in your own way, and off the record – about whatever’s getting to you. You don’t have to be suicidal.

Find out why our service works and what you can expect when contacting us.

If you have any concerns about our service before you try it, hear from others about how we've helped them. Please don’t suffer alone.

Whatever you're going through, a Samaritan will face it with you. We're here 24 hours a day, 365 days a year.

Who to contact

Contact Name
116 123 - free phone

Has Samaritans’ UK helpline number changed?

Yes. In September 2015, we launched a new UK helpline number, 116 123, which is free to call from within the UK and Ireland. The new number replaces our old UK helpline number, 08457 90 90 90.

Is the number free to call from mobile phones too?

This number is free to call from both landlines and mobiles, including pay-as-you-go mobiles

Will the new number show up on my phone bill?

The 116 123 number does not show up on phone bills, which means our callers will not have to worry that other members of their household might notice our number on the bill.

Where to go

Samaritans Stafford
Garden Street
ST17 4DD Get Directions (This link opens in a new tab)

Other Details

Last updated: 18 Dec 2020
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