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Staffordshire County Council services

Accessing support for adults - 18 years and over

More information about the range of adult social care and health services can be accessed found on Staffordshire County Council's web pages.

The fact sheet in our download section provides more information on how to contact adult social care and eligibility.

How to Access Support

Care and Support Needs

If you have care and support needs, you can find out more information here

Help for People with Disabilities

If you have are an adult with a disability or care for someone with a disability, there is a variety of support available from individuals and local organisations. More information can be accessed here

Short breaks for adults with disabilities

For more information please see our Day Opportunties and Respite for adults with disabilities/complex needs on our social care page.

Adult Learning Disability Team

We work in partnership to ensure that people who need support are able to maintain and maximise independence.

Who can use your service?

Anyone over 18 with a learning disability or Autism Spectrum Disorder.

Are there any costs?

There are no costs for advice, guidance or assessment but there may be a future contribution to care costs required dependent on individual circumstances

How can I refer?

If under 18 and already receiving a support package the children’s service should contact the Adults team to transfer responsibility for your support.

If you are 18 or coming up to 18 and not in receipt of any services please contact Staffordshire Contact Centre on:

Phone: 0300 111 8010
Email: staffordshirecares@staffordshire.gov.uk
Text/SMS (for people with a hearing impairment) 07814 194 111
Minicom: 01785 276207

What happens after referral?

You will speak to an agent who will take some details and offer advice and guidance, if you need further support you will be called by a social care practitioner who will carry out an assessment over the phone and offer further advice and guidance.

If you require face to face support you will be referred to the Supporting Independence Service who will come and visit to discuss the support you need. This could include support with developing your independence skills or employment,

OR if you require a formal assessment you will be passed on to the relevant district Adult Learning Disability team.

How do I find out more?

More information is available here

You can also complete a self assessment to help identify what your needs are. The self assessment will direct you towards information, advice and services that could help you to live independently and improve your wellbeing.

 

Who to contact

Contact Name
First response Monday to Thursday 8:30am-5:00pm and Friday 8:30am-4:30pm
Telephone
0800 1313 126
Notes

Emergency Duty Service - Outside Office Hours

In an emergency, outside office hours please contact the Emergency Duty Service.

Telephone: 0345 604 2886

Email: eds.team.manager@staffordshire.gov.uk 

 

 

Other Details

Availability

Age Ranges
Up to 18 years
Referral required
Yes

Local Offer

SEN Provision Type
Specialist
Targeted
Last updated: 29 Jan 2019
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