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NHS funded services

ChatHealth - mental health text service

ChatHealth is an award-winning messaging service for young people to get advice and support about health related issues.

Messages sent to the dedicated number are delivered to a secure website, and responded to by Midlands Partnership NHS Foundation Trust’s School Nursing Team.

What advice and support can I receive?

Young people messaging the service will be able to receive advice and signposting on a wide array of subjects including bullying, health, drugs, self-esteem, relationships and sexual health.

Who is it for?

Young people aged 11-19 years who live in Stoke-on-Trent and Staffordshire. 

ChatHealth is also available to parents across Staffordshire to use for guidance and signposting.  Messages will be responded to by Midlands Partnership NHS Foundation Trust's Health Visitors or School Nurses, dependent on the age of your child, as part of Staffordshire’s new Families Health and Wellbeing Service.  The Service can support on health and wellbeing issues including weaning, behaviour, health, developmental concerns and concerns regarding your child’s weight or emotional wellbeing.

When is it available?

Monday to Friday from 9.00 am to 5.00 pm (automatic bounce-backs respond to incoming messages out of hours).

Contact to use the service:

Young people

  • Text 07520 615 723 if you live in Stoke-on-Trent .
  • Text 07520 615 721 if you live elsewhere in Staffordshire


  • Text  07520 615 722.


Other Details


Referral required

Local Offer

SEN Provision Type
Last updated: 25 Jul 2019
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