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SENDIASS - Staffordshire Family Partnership

Staffordshire County Council services

We provide an impartial and confidential service on matters relating to a child or young person’s special educational needs or disability from birth to 25 years.  We are the Information, Advice and Support Service for Staffordshire.

The video below explains all of the support on offer from an Information, Advice and Support Service.

Who can use our service?

We offer a service to parents, carers, children and young people.

What information, advice and support do we offer?

We offer accurate, up to date and impartial information about the law on special educational needs and disabilities. This covers:

  • Education, health and social care
  • National and local policy
  • The Local Offer
  • Your rights and choices
  • Your opportunities to participate
  • Where you can find help and advice
  • How you can access this support
  • Help when things go wrong

We provide information in many ways, including our website, social media, publications, our Staffordshire Umbrella Network (SUN) group meetings and other events.

Are there any costs?

No, the service is free.

How can I refer?

Please contact us on:

Phone: 01785 356 921

What happens when I come to the service?

We will listen to your concerns and talk you through the options.

Sometimes information alone is not enough. You may want help to gather information, make sense of it and apply it to your own situation. We offer this advice by email, on the telephone, face to face and through work with groups or in training.

We can also offer more intensive support if you need it. This can include helping with letters, attending meetings with you or supporting you in discussions with the local authority, school or other setting. We will also be able to help you find an independent supporter or a volunteer who can support you.

Who to contact

Contact Name
SENDIASS - Staffordshire Family Partnership
01785 356921
07891 599 662
SEND IASS - Staffordshire Family Partnership
SEND IASS Facebook page

Where to go

SEND IASS - Staffordshire Family Partnership
Eastgate House
79 Eastgate Street
ST16 2NG Get Directions (This link opens in a new tab)

Other Details


Service is Free
There is no cost.


Referral Details

No referral necessary.  Parents can ring our helpline number on 01785 356 921.  Alternatively, email and we will get back to you.

Last updated: 18 Feb 2022
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