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YMCA - Stafford Family Support Service

Staffordshire County Council services

In partnership with Staffordshire County Council, YMCA North Staffordshire offers a Family Support Service to children, young people and their parents that live within the district of Stafford.

What we do

We provide family support for parents with children aged 0-19 years.  This includes:

Parenting skills

  • Routines
  • Emotional support and confidence building
  • Behaviour
  • Toilet training
  • Health and wellbeing
  • Diet and Nutrition
  • Play
  • Childcare

Worries and concerns

  • Parental separation
  • Bereavement
  • Getting back to work
  • Money worries
  • Housing
  • Finding a school

What to do where to go

  • Children’s Centre Activities (free pass available)
  • Things to do locally
  • Book Start Programme
  • Supporting your child’s development
  • Meeting new friends

How do I refer?

For further information and to apply for Family Support please:


Ring:   01785 283 008

If we are not the right service for you we will contact you immediately and help you by signposting you to the right provider as quickly as possible.

What happens after a referral?

You will be allocated a named Family Support Worker who will provide parents, children and young people with help and support when things become difficult.

Your Family Support Worker will visit you over a period of 12 weeks (or longer if necessary) either in the comfort of your own home or at a venue that you prefer. You can ask your Family Support Worker to accompany you to appointments, assist you with completing applications for your child’s nursery or school place, or work.

We will:

  • Involve all family members
  • Meet with you on a weekly basis
  • Pull in support from other services (if required) e.g. employment/training support
  • Work with your child’s nursery/school
  • Accompany and support you in meetings/appointments
  • Carry out an Early Help Assessment and agree with you how best we can support your family

Referral form

Who to contact

Contact Name
Stafford Family Support
01785 283008
Go to YMCA website

Where to go

The Hub Stafford
17 Eastgate Street
ST16 2LZ Get Directions (This link opens in a new tab)

Other Details


Referral required

DBS Checks

Have staff or volunteers been DBS (CRB) checked?
Additional Information

Child Protection

Stoke-on-Trent & North Staffordshire YMCA Foyer believe that it is always unacceptable for a child, young person or vulnerable adult to experience abuse of any kind and recognises its responsibility to safeguard the welfare of all children, young people and vulnerable adults by a commitment to practice which protects them.

We will endeavour to safeguard children, young people and vulnerable adults by:

  • Valuing them, listening to and respecting them
  • Adopting child protection guidelines through procedures and a code of conduct for staff volunteers
  • Recruiting staff and volunteers safely ensuring all necessary checks are made
  • Sharing information about child protection and good practice with children, young people, parents, staff and volunteers
  • Sharing information about concerns with agencies who need to know, involving parents, children and young people appropriately
  • Providing effective management for staff and volunteers through supervision, support and training.
Is this information correct?