Home Instead Burton

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5* Google Review score. Smith & Henderson survey 5* employer award 3 years running.

We are a locally owned and managed care company, part of the excellent Home Instead UK-wide franchised organisation. Our office in Burton was established in 2009 and is owned and run by Jenny & John Winfieldale.

We focus on supporting you to continue to live independently at home. We help with the practical things, but we also recognise everyone needs stimulation and fun. Each care plan is tailored for the individual and can cover assistance to wash, meal preparation, administration of medication, cleaning, trips out, shopping and more.

All Care Professionals are personally introduced and we keep the care team as consistent as possible. We arrive at the agreed time. We conduct regular reviews to ensure our care is meeting the changing needs of our wonderful clients. You can read the notes our Care Professionals record using an app which gives increased peace of mind.

 

Who to contact

Contact Name
Laura McDermott
Contact Position
Manager
Telephone
01283 539917 01283 539917
E-mail
burton@homeinstead.co.uk
Website
Home Instead
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Where to go

Address
Gretton House
Waterside Court, Third Avenue, Staffordshire
Burton-on-trent
Staffordshire
Postcode
DE14 2WQ

Availability

Referral required
No
Referral Details

Each client's situation is different, but the typical steps are:-

  1. Phone us for a chat about needs
  2. Experienced Care Coordinator visits to talk in more detail and agree a Care Plan
  3. Care starts with introduction of Care Giver by Care Coordinator 
  4. An invoice is generated at the end of the month which can be paid in various ways. Our preference is Direct Debit.

DBS Checks

Have staff or volunteers been DBS (CRB) checked?
Yes

Awards

Awards
CQC

Actions

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