Belong at Home Service

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Belong at Home Newcastle-under-Lyme is rated in the Top 20 home care providers nationally and delivers relationship-centred care, providing practical and emotional personal living support that enables you to maintain a high quality of life in your own home. 

We aim to match customers to the most appropriate staff, so you can feel confident that their team of sensitive, well-trained support workers will cater to your needs.

When you choose Belong at Home Newcastle-under-Lyme as your home care service, the support that you need is provided when you need it. The same friendly faces can visit you every day, trained to go the extra mile for you and find a way to make your requests possible. Staff can assist with general domestic chores and help you to attend appointments or go out for leisure. Their expertise in supporting people with dementia can also help to alleviate stress and promote your general well-being.

More and more people are turning to Belong at Home Newcastle-under-Lyme to enable their loved ones to enjoy a trusting relationship with their support team and feel confident in their care.

With a values-based approach, we put our customers at the heart of all that we do so choosing Belong at Home will be one of the best decisions you'll ever make. 

Our dedicated teams can provide you with reliable, consistent support. Here are a few examples of how we can support you:

  • Personal support – expert support with daily living and medication
  • Help around the house – our team is able to assist with household chores, meal preparation, light cleaning, including changing bed linen and laundry services, and much more.
  • Belong friends – enjoy a chat over a cuppa, discuss the daily news, or make the most of a friendly ear to listen to any concerns with a dedicated Belong companion.
  • Hobbies and activities - Belong friends can also help with hobbies and activities, either within your own home or garden, or out in your local community.
  • Attending appointments - we can also support you to attend appointments or go shopping.
  • Personal assistants – Belong personal assistants can help with electronic or video meetings with family and friends, e-consultations and telephone GP consultations, ordering shopping or medication online, organising blood tests if needed, and support with current PPE guidance.
  • Wellbeing coaches – help to get out and about and enjoy some fresh air, whether in your own garden or local neighbourhood. Dedicated exercise instructors can work with you and your wellbeing coach to develop individual exercise plans for you to follow at home and help maintain your mobility and
    strength.
  • Dementia expertise – specialist dementia expertise and free access to our Admiral Nurse services for customers and their families.

If your needs are not detailed but you think we might be able to help, just ask; we probably can.

We offer complete flexibility and discounted rates are available for longer appointments.

Who to contact

Contact Name
Jane Furze
Contact Position
Team Lead
Telephone
01782 581351 01782 581351 01782 986300 01782 986300
E-mail
homecare@belong.org.uk
Website
Belong at Home website
Scan to visit this website
Facebook
Belong at Home
Twitter
https://twitter.com/BelongVillages
Notes

Contact Belong at Home Newcastle-under-Lyme today for a free assessment on, 01782 581 351.

Where to go

Name
Belong at Home
Address
Belong Newcastle-under-Lyme
Lower Street
Newcastle-under-Lyme
Staffordshire
Postcode
ST5 2RS
Notes

Belong Newcastle-under-Lyme's state-of-the-art village provides 24-hour nursing and dementia care facilities for 72 residents in six households and 28 apartments for independent living, along with a range of community facilities.

 

Costs

£31.00  per hour
£25.75 
£20.50 
Details
The minimum visit is 30 minutes and current rates are £31.00 per hour, £25.75 per 45 minutes, £20.50 per 30 minutes; rates are charged double on bank holidays. Charges are subject to a needs assessment and confirmed in writing. Fee levels are reviewed annually and any change is normally applied from 1 April.

Availability

Referral required
No
Referral Details

Contact us to check availability and arrange a free assessment.

Other notes

The service is currently rated overall 'Good' by the CQC: https://www.cqc.org.uk/location/1-5262639112?referer=widget3

 

DBS Checks

Have staff or volunteers been DBS (CRB) checked?
Yes
Additional Information

We aim to match our customers to the most appropriate team members, so you feel confident that sensitive, well-trained support workers will cater to your needs.

The same friendly faces visit you every day, trained to go the extra mile for you and find a way to make your requests possible.

Our dedicated teams can provide you with reliable, consistent support.

Awards

Awards
Disability confident
CQC

Actions

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