Rogue traders cause problems for residents, particularly those who are elderly and vulnerable. They are often referred to as 'cowboys' and pose as:

• Property maintenance workers
• Gardeners
• Builders

Rogue traders work is usually substandard, grossly inflated prices and often target the vulnerable or elderly in the community.

Staffordshire County Council Trading Standards works with the police to tackle rogue traders, doorstep crime and counterfeiting throughout the county helping to reassure Staffordshire residents.

If your wish to report a crime you can leave a voice message with Staffordshire Trading Standards through our Confidential tip off line. Trading Standards Confidential: 01785 330356. 

We are unable to intervene in individual disputes. Any information provided is vital to identify trading malpractices and target resources where they are needed most. Where the matters reported result in formal investigation we may contact you for further information, unless indicated otherwise.

This is not an advice line, if you would like advice on your consumer rights please call: Citizens Advice consumer helpline: 0808 223 1133.