Citizens Advice consumer helpline
Monday to Friday, 9am to 5pm
Contact the Citizens Advice consumer helpline if you need help with a consumer problem.
The helpline adviser can:
- give you practical and impartial advice on how to resolve your consumer problem
- tell you the law which applies to your situation
- pass information about complaints on to Trading Standards (you can’t do this yourself)
However, the adviser can’t:
- make a complaint for you
- take legal action on your behalf
Who to contact
- Contact Name
- Citizens Advice consumer helpline
- Telephone
- 0808 223 1133
- Website
- Citizens Advice consumer helpline
Other Details
Costs
- Table of costs
-
Table of costs Amount Cost Type 9p per minute - Service is Free
- No
- Details
- Calls to the helpline cost up to 9p per minute from a landline. If you're calling from a mobile, it'll cost between 3p and 55p per minute - if you have inclusive minutes, it's the same as calling a landline. Find out more about call charges on GOV.UK.