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First Person Complex Care

We provide tailored care packages to support children and young adults with complex health and social care needs to live safely and comfortably in their own homes with their families, to attend school or college and to access activities which are meaningful and enjoyable for them in the community.

We work closely with families, Clinical Commissioning Groups, Local Authorities and Case Managers to deliver flexible, responsive, high quality, home/community-based care. We also deliver expert advice and bespoke training solutions for individuals and organisations working with children and young adults who have complex needs.

Our services are provided across Staffordshire and the surrounding areas.

Who to contact

Contact Name
Charlotte Barber
Contact Position
Registered Manager
01785 413232
07743 444618
First Person Complex Care
First Person Complex Care Facebook Page

Our care services will be delivered using a case management model to ensure a highly personalised and bespoke approach for each client and their family.

We are able to deliver fully managed care packages where we work with the family/funder to develop and deliver a fully managed, tailored care package from a few hours a week to 24 hours a day. We will work closely with the family to recruit, employ, train and manage nursing and care staff and we will charge an inclusive hourly rate for this service using a transparent, straightforward fee structure.

We can also work with Personal Health Budget/Direct Payment recipients to establish their care package. In this scenario, First Person Complex Care will offer a ‘menu’ of services to provide as much or as little support as the client and their family requires in order to establish and maintain an effective and competent care package.

Where to go

Arun House
Dyson Court
Staffordshire Technology Park
ST18 0LQ Get Directions (This link opens in a new tab)

Other Details


Service is Free
For details regarding costs and fee structure, please contact us on 01785 413 232


Referral Details

Referrals to the service are accepted from:

  • Professionals
  • Education staff 
  • Self-referrals from families/Young People
  • Commissioners


CQC Specialisms
Caring for adults over 65 yrs
Caring for adults under 65 yrs
Caring for children
Learning disabilities
Physical disabilities
Sensory impairment
Last updated: 01 Dec 2020
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