*Staffordshire Family Support and Outreach Service

Staffordshire County Council
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Who is this service for?

This service is for families with children aged 0-19 years and up to 25 years for those with Special Educational Needs and Disabilities (SEND) who need support, so they feel empowered to manage challenges and take greater control over their own family’s health and wellbeing.

This is a local service, available free of charge to all families resident in Staffordshire and where appropriate, to those with children registered at a Staffordshire school.

How to access this service?

We welcome self-referrals and referrals from any professional. Referrals can only be made with the agreement of the family. 

Complete our referral form

How we work, together with you

We work with the whole family, delivering our support in the family home and other community settings, like schools or Family Hubs.

A named Family Support Worker will be in contact with you to make sure this is the right type of service for you and your family.

For the Family Support Worker to understand your support needs fully, they complete an assessment with you, your family and other relevant individuals you identify together. This will build on existing strengths and avenues of support.

We recognise a range of factors impact on families reaching out for support. For this reason, we can support you with:

  • Parenting skills and strategies
  • Child's personal, social and emotional development
  • School readiness
  • Building healthy relationships
  • Improved family relationships
  • Staying safe in the community
  • Meeting children's needs impacted by cost-of-living pressures
  • Access to local services and facilities 

Contact us

Lichfield, Tamworth and East Staffordshire

Malachi Specialist Family Support Services

Phone: 0121 441 4456

Email: Staffordshire@malachi.org.uk

Staffordshire Moorlands and Newcastle-Under-Lyme

Staffordshire Connects webpage

Phone: 01782 228 963

Email: Staffordshire@family-action.org.uk

Cannock Chase and South Staffordshire

Staffordshire Connects webpage

Phone: 01543 735 699

Email: Staffordshire@family-action.org.uk


Staffordshire Connects webpage

Phone: 01785 558 172

Email: Staffordshire@family-action.org.uk 

Who else can help me?

This service is designed to support families with emerging support needs, early on. If you feel your support needs are more complex, you may need the Staffordshire Connects | Family Practitioner Service Staffordshire - Early Help

If you feel a child is at risk of harm or you are worried about the safety of a child, please contact Staffordshire Children’s Advice and Support Service (SCASS) on: 0300 111 8007, option 1, then option 5


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