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Terms and Conditions of Use and Your Data

By registering with this website, you agree to these terms and conditions ("Terms").  Please read the Terms carefully as they set out your rights and obligation.  They also provide information on how you can submit material (“Content”) and how this will be used.



When you register, you will be asked to select a user name and password you can then use to access your account (“Account”) and log on to and/or participate in secure areas of the website.  You accept it is your sole responsibility to maintain the confidentiality of your password and you are responsible for all activity that occurs under this. You should make sure you are the only person using your password and you agree to notify us of any unauthorised use of your password and any other breach of security as soon as you become aware of it.

Further information may be requested by our service when we need to verify an account request to access a service record. If an account request to access a service record is suspect the Account will be suspend pending further investigation and could be deleted if there is concern the request could be of a malicious nature.


Regardless whether a user/ provider registers for an account you agree and confirm that:

A. all Content submitted by you is accurate, true and up to date and, if your Content contains opinions, these are your own and genuinely and truly held by you;

B: all Content submitted by you may be used on this website in any way required.  Content may be rejected, edited, moderated, removed or deleted at our absolute discretion.

C. all Content is original to you and you are fully entitled (and have all necessary consents) to submit the Content (you must also have the consent of anyone featured in the Content to provide this to us) and you are happy for this to be used as set out in the Terms;

D. nothing in the Content will infringe the copyright or any other right of any person, breach any contract or duty of confidence, be defamatory, obscene, offensive, indecent, harassing, threatening, breach anyone’s privacy or may constitute a contempt of court or be calculated to bring any person or organisation into disrepute;

E. Information on childcare provision that is supplied to us by the service user (you) or Ofsted (via their secure feed) is stored on a secure and licensed Data Management Information System. Information (both public and private) will be shared (securely) with our education partner Entrust who are commissioned by Staffordshire County Council  to provide EY quality and business support, assist with sufficiency requirements and training for the early years sector in Staffordshire. This will be in compliance to meet statutory duties as outlined in the Childcare Act, Early Education & Childcare Statutory Guidance and Early Years Foundation Stage all which can be viewed at  

Information will also be supplied to local Environmental Health Services on behalf of childminders via a secure transfer method. This is to comply with government policy of "cutting the red tape" and will aid in your administration with regards to food, health and hygiene requirements. Information may also be supplied to partner agencies such as police, social services, Ofsted, Department for Education and Entrust with regards to the safeguarding and welfare requirements of children if there is evidence, they are potentially at risk of harm.

F. As per service level agreement with Ofsted, Staffordshire County Council will advertise childcare providers on the website: Staffordshire Connects and the licensed national website: and supply information that is classed as public domain only. The full address for childminders is not supplied as addresses are residential. Providers can opt out of their childcare record being on the websites at any time.

Staffordshire County Council and Entrust will use any contact information provided to us to update childcare providers on changes to policy, legislation, support and provide key updates related to early years, childcare and funding as part of the local authority's duty to provide Information, Advice and Guidance to the sector as outlined in the Childcare Act. Communications will be via online systems (EY Portal), Gov Delivery, email, postal or via third parties (i.e. Entrust) who could provide telephony or face to face support/ communication.


Personal information you are asked to supply on your registration form ("Your Personal  Data"), will be used as follows: (i) to administer your registration and Account; (ii) in making decisions about whether Content you submit should be accepted, rejected or used.   Your Personal Data will be kept private and confidential and will not be passed on to third parties outside of those stipulated, without your express consent and will be used in accordance with our Privacy Policy.

**Childcare providers should be aware the local authority cannot remove nor amend information supplied to us by the regulator (Ofsted), which includes name, address contact telephone and emails for the purposes of childcare records. Childcare providers would need to contact Ofsted to advise.


If you become aware of any misuse of the Content or wish to complain about any Content on this website or believe any of your rights have been violated, you can notify us via the website contact details or via

You may terminate your Account at any time, for any reason, by following the instructions within your account pages. Even after your Account is terminated (for whatever reason) the Terms will remain in full force and effect. Your Content/ childcare record (public information only) can remain on the website which is in the public domain this is unless the provision/ service is closed or no longer operates.  

An Account user can also request the record is removed from public visibility on the website. It is also the sole responsibility of the Account user to inform our team/ service that a record is no longer operating/ closed.

Childcare providers can still receive information and support that is related to early years and funding. The provider can also opt out at any point from being contacted by Staffordshire County Council or Entrust by informing us at:

We reserve the right to suspend or terminate your Account to access to any part of the website at any time if you breach the Terms or for technical reasons.

The Terms shall be governed by and construed in accordance with the laws of England. Any disputes arising from this website or Terms will be decided only by the English courts.

Service user disclaimer

Whilst every effort has been made to ensure the accuracy of the information provided on Staffordshire Connects we do not accept any responsibility or liability for any errors that have occurred. It is recommended that you always check with providers that their service or organisation meets your requirements. We offer an impartial service and we cannot recommend or endorse any providers listed.