Monday- Friday 8:30am- 5pm, closing at 4:30pm on Friday
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- Chesterton Community Office, 6 Edensor CourtLondon RoadChestertonNewcastleStaffordshireST5 7EA01782 563603 01782 563603
- Telephone service available 9am to 5pm Monday to FridayWade House, 7Cannock RoadChase TerraceBurntwoodStaffordshireWS7 1JS0808 278 7977 - Freephone Adviceline 0808 278 7977 - Freephone Adviceline
- 0808 278 7874 - Advice line and to speak to your local branch 0808 278 7874 - Advice line and to speak to your local branch
- See website for drop-in times for each location.Advice HouseCheapsideHanleyStoke on TrentStaffordshireST1 1HL0800 144 88 48 - National Advice line (Mon-Fri, 9am-5pm - free to call) 0800 144 88 48 - National Advice line (Mon-Fri, 9am-5pm - free to call) 0808 278 78 76 - North Staffs Advice line (Mon-Fri, 9am-5pm - free to call) 0808 278 78 76 - North Staffs Advice line (Mon-Fri, 9am-5pm - free to call) 0808 278 7951 - Cheadle Advice line (Mon-Fri, 9am-5pm - free to call) 0808 278 7951 - Cheadle Advice line (Mon-Fri, 9am-5pm - free to call) 01538 373 068 - Leek Advice line (Mon, Tue, Thu, 9am-12pm - local rate) 01538 373 068 - Leek Advice line (Mon, Tue, Thu, 9am-12pm - local rate) 01782 201 234 - Reception for all offices - no advice will be given on this number. 01782 201 234 - Reception for all offices - no advice will be given on this number. 01782 408625 - Debt team (leave a message and a debt adviser will call you back) 01782 408625 - Debt team (leave a message and a debt adviser will call you back) 01782 407 968 - Immigration helpline (Tue, Thu, 9.30am-11.30am) 01782 407 968 - Immigration helpline (Tue, Thu, 9.30am-11.30am)
- The Family Hub pages are open for contact Monday to Thursday 9am until 5pm and Friday 9am until 4.30pm
- 0300 555 2222 0300 555 2222
- Advice line hours: Monday - Friday 10am - 1pm