Belong Newcastle-under-Lyme Care Village

Belong Newcastle-under-Lyme provides 24-hour nursing and dementia care facilities for 72 residents in six households and 28 apartments for independent living, along with a range of community facilities.

Belong households represent a radically different alternative to conventional care homes. With a maximum of 12 residents per household, these provide a family atmosphere where customers can build lasting relationships with staff and other residents. Our specially trained support and nursing staff are available around the clock to support individuals with dementia and those residents who require clinical care. Our village model is a stunning example of how advanced design and very high standards of care can provide a new quality of life for older people.

Belong Newcastle-under-Lyme's extensive village centre includes a bistro, exercise studio and therapy room and also a unique Belong Heritage Gallery housed in the historic Grade II listed building that has been distinguished throughout the years as Samuel Bell's Pottery, The Old Pomona Inn and most recently the iconic Maxims nightclub, which closed in 2006. Thanks to National Lottery players, the Heritage Lottery Fund has awarded a £1.8 million grant to transform the once derelict building into the Belong Heritage Gallery. Its spaces include: Samuel Bell's tea room, a recreated Old Pomona Inn with licensed bar, a reminiscence room, craft and activities room and hair salon with nail bar, the gallery offers a range of activities and opportunities for people to engage with local heritage. The gallery is integrated within the village centre and aims to link the past and present through shared memories, experiences and reminiscence.

For people looking for support in their own homes, we offer an award-winning home care service, Belong at Home.

Who to contact

Contact Name: Peter Norman
Contact Position: General Manager
Telephone: 01782 986300 01782 986300
E-mail: enquiries@belong.org.uk
Website: Belong website
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Facebook: Belong Newcastle Under Lyme Facebook
Twitter: BelongVillages
Notes: To find out more, please contact us on 01782 986300, or email: enquiries@belong.org.uk. Or to find out more please visit: the Belong website.

Where to go

Name

Belong Newcastle-under-Lyme incorporating the Belong Heritage Gallery

Address

Lower Street
Newcastle-under-Lyme
Staffordshire

Postcode

ST5 2RS

Notes

For people looking for support in their own homes, we offer an award-winning home care service, Belong at Home.

Costs

£1,240.00 per week; £1,305.00 per week
Details: *Note that fees are payable monthly in advance by direct debit, while respite stays are payable in full prior to the stay. There is a premium of £50 - £150 per week for larger household suites or those which enjoy superior features or views. **Please note where nursing care is provided, Belong accepts the Funded Nursing Care (FNC) contribution paid by the NHS as the funding of additional costs associated with providing a nursing service; this means that if you find yourself needing nursing care, the amount you pay is not normally affected.

Availability

Referral required: No

DBS Checks

Have staff or volunteers been DBS (CRB) checked?

Yes

Additional Information

There's more to quality care than a properly thought our building, no matter how fabulous. Excellent management, carers and employees are an intrinsic part of the mix.

Belong operates with higher than average staffing ratios and employs people who genuinely care.

We are constantly looking for ways to improve service and satisfaction levels for customers and employees.

Belong actively encourages 'lifelong learning' for all employees so that they can constantly renew and extend their skills and knowledge in ways that help them to develop, progress and grow. Our aim is to ensure that people have a job that is satisfying and rewarding, which in turn gives customers an even better, more capable service, as well as total peace of mind.

This ethos permeates through everything Belong does: better buildings, better training, better people, better care.

A dedicated workforce

Belong is a values-driven organisation, and all our teams are trained in person-centred approaches to care and encouraged to become Belong 'champions', giving 110% to their work. In turn, employees are given extensive support and training, with on-site practice development facilitators providing regular observation and feedback to delivery and identify on-the-job and formal training opportunities.

A holistic approach

We don't forget the small things that mean a lot to a person. Favourite clothes, preferred foods, habits and rituals. Every aspect of support, care and village life is tailored for the individual, from determining wants and needs to ensuring the appropriate level of assistance is clearly defined.